Sr. Operations Manager (Healthcare Account)
Gratitude IncSr. Operations Manager (Healthcare Account)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
A leading BPO in Taguig city is looking for an Operations Manager (Healthcare account) to start with them ASAP!
Work Location: Market! Market!, Taguig (must be willing to work onsite)
Schedule: Shifting schedule (including weekends) and may work during holidays
Educational background:
- At least High School (old curriculum) graduate | SHS Graduate | Associate or Vocational Graduate | College Graduate
Qualifications-
- Must have at least 5 years of managerial experience in handling a healthcare account in a BPO company.
- Must be proficient in English & MS Office Skills
- Must have managed Team Leads & Managers as direct reportes with a min HC of 100 FTEs.
- Must have managed clients and should have handled MBRs, QBRs.
- Must be well versed with the client SLAs and Operational Metrices on Shrinkage, Manpower Planning, Attrition, AHT.
- Must have excellent team management skills and should be able to drive team towards achieving organizational goals.
- We prefer candidates residing in Manila or nearby provinces and can be scheduled for an online/onsite assessment and interview immediately
Connect with me only if you are genuinely interested. WhatsApp/Viber - +91-8655619712 or mail me your resumes at meesam@gratitudeindia.com
Role
Operations Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Banking and financial
Gratitude Inc0 - 5 Year(s)
₱ 79 - ₱ 82K p.m
Manila, Philippines
LOCAL BANKING/CUSTOMER CARE ACCOUNT.
Gratitude Inc0 - 2 Year(s)
₱ 10 - ₱ 20K p.m
Manila, Philippines
5 - 7 Year(s)
₱ 50 - ₱ 100K p.m
Manila, Philippines
1 - 3 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
Customer service representative- FSL Taguig
Gratitude Inc1 - 15 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Senior Business Intelligence Manager
Gratitude Inc2 - 8 Year(s)
Confidential
Manila, Philippines
Customer service agent
Gratitude Inc0 - 2 Year(s)
₱ 15 - ₱ 30K p.m
Manila (Alabang Muntinlupa City), Philippines
Customer service representative -WNS company
Gratitude Inc1 - 19 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 110 - ₱ 121K p.m
Manila, Philippines
CSR Collections Account -TCS Taguig
Gratitude Inc1 - 23 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines