Regulatory Compliance Manager (Financial)

Gratitude Inc

2336 Views

14 hours ago

8-12 Year(s)

₱ 10 - ₱ 15K p.m

Manila (Taguig)

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Job Description

Key Skills

Compliance Officer

288 candidate(s) have already applied for this Job. Apply now

Key Skills

Financial Background

Service Delivery Ops

Cost Management

Solution Design

POSITION TITLE: Regulatory Compliance Manager

WORK SETUP: Onsite

Shift Schedule: Morning Shift

Rest Day: Weekends off

Location: Taguig Uptown Bonifacio Taguig City

SKILL AND QUALIFICATIONS:

• Standard Delivery Ops Manager role, no domain

• 8 to 12 years of work experience; with 5 to 10 years supervisory experience

• Preferred financial background

Responsibilities:

Manage and Develop the Service Delivery Operations team.

• Responsible for career management of service delivery operations staff (e.g., training, engagement, mentoring, succession planning and annual performance process)

Manage Solution Delivery

• Ensure execution of delivery work across one or more service delivery operations

• Drive optimization of delivery of standard solutions within area(s) of expertise

Manage to Contract Operational and Financial Commitments

• Manage and reduce costs on standard offerings, assets, technologies, licenses, facilities, subcontractors (where required)

• Manage recruiting, staffing, pyramid mix, utilization, cost-to-serve, and capacity of staff to optimize balance between cost and delivery targets.

Participate in solution design processes.

• May lead or support the design of new offerings or services for industry/functional/technical areas

• May review and validate specific solution configuration/deal shaping, to ensure delivery capability will achieve client expectations. Work with delivery leadership to sign-off on the solutions.

Work with Delivery Account Management Leaders and Commercial Directors to proactively

• Address performance issues across the service delivery operations, create operational approach and implement continuous improvement

• Manage supply and demand, service quality and processes to meet delivery expectations

Role

Corporate Planning/Strategy Manager

Timings

Day Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Functional Area

Corporate Planning / Consulting / Strategy

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Wesley Ivan Galicia

Recruiter - Gratitude Inc

NA, philippines

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