USRN / PHRN - Appeals and Grievance Specialist - Non-Voice
Gratitude IncUSRN / PHRN - Appeals and Grievance Specialist - Non-Voice
Job Description
Key Skills
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Job Title: USRN / PHRN - Appeals and Grievance Specialist - Non-Voice - 7 Slots
Company: Confidential
Work Location: Onsite Training / 2x a Week Onsite in Production
Salary: Up to PHP 47,000 Incl. Allowance
Work Setup: Training Full Onsite, Production 2x a Week Onsite
Work Shift: Night Shift
Industry: Healthcare / Nursing
Openings: 7 Slots
Overview:
We are hiring 7 PH Registered Nurses for Grievance and Case Appeals - Back-office / Non-Voice account. Perfect for PHRNs with grievance and appeals experience looking for a non-voice opportunity with hybrid setup after training.
Job Details:
Role: Registered Nurse - Case Appeals and Grievance - Active PHRN
Location: Onsite Training / 2x a Week Onsite in Production
Work Setup: Training Full Onsite, Production Hybrid - 2x a Week Onsite
Work Shift: Night Shift
Salary: Up to PHP 47,000 including license allowance
Headcount: 7 Slots Available
Target Start Date: October 13, 2026
Benefits:
Salary up to PHP 47K including license allowance
Back-office / Non-voice role - No calls, pure back-office work
Training full onsite, then 2x a week onsite once in production
Night shift schedule with hybrid setup in production
7 headcounts open - Start date Oct 13, 2026
Responsibilities:
Handle grievance and case appeals for healthcare members
Review and process cases according to guidelines and compliance standards
Ensure compliance and accurate documentation for all cases
Work on a back-office, non-voice setup and meet quality targets
Qualifications:
PHRN with active license - Active Registered Nurse required
Must have at least 1 year of grievance and case appeals experience
Back-office - non-voice experience preferred
Willing to work on night shift schedule and attend training onsite
Stable work history - Job hoppers who change jobs frequently in less than a year will be rejected
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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