Renewals Specialist
Gratitude IncRenewals Specialist
Job Description
Key Skills
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Account: ALM
Salary Range: Php 30,000 – 37,000
Schedule: Dayshift
Work Setup: Onsite
Job Overview
We are looking for a highly motivated and customer-focused Customer Success / Renewals Specialist to join our growing team. The ideal candidate will have experience in renewals, retention or inside sales.
Qualifications
At least 2 years of experience in:
Renewals
Retention
Inside Sales
Customer Success
Strong understanding of Customer Success principles and SaaS business models
Excellent communication and relationship-building skills
Proven ability to manage customer accounts and drive retention
Experience using CRM tools is an advantage
Strong problem-solving and organizational skills
Amenable to work onsite on a dayshift schedule
Role
Customer Care Officer
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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