Reports Analyst

Job Title: Reports Analyst

Work Setup: Hybrid – Manila

Work Schedule: Graveyard Shift

Start Date: ASAP

Headcount: 3

Qualifications:

Required:

- Must possess at least a Bachelor's or College Degree in Bachelor of Science in Computer Science.

- Minimum of 1–3 years of working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, BPO, or customer service industry.

- At least 1.5–2 years of data analytics experience.

- Deep to expert knowledge of Microsoft Excel, MS Word, and MS PowerPoint.

- Excellent written and verbal communication skills, including face-to-face presentations.

- Experience in business writing, particularly process documentation, and providing training based on documented processes.