Reports Analyst

Qualifications Required:

• Candidate must possess at least a bachelor’s or college degree (Bachelor of Science, Computer Science).

• Minimum of 1-3 years’ working knowledge and technical understanding of business reporting and management principles, concepts, and practices within the call center, business process outsourcing or customer service industry.

• 1.5-2 years of data analytics experience required.

• Deep to Expert Knowledge in the following : Microsoft Excel, MS Word, and MS PowerPoint.

• Excellent written and verbal communication skills, including face-to-face presentations.

• Experience in business writing (process documentation) and providing training based on your documentation.


Recruitment Process:

• Validation

• Zwayam profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding