ResultsCX Cebu CSR Telco- Up to 25K Package
Job Description
Key Skills
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*Telco CSR - ResultsCX Cebu - Up to 25K Package - Onsite*
*Company:* ResultsCX - Cebu City
*Location:* Cebu City - Work Onsite (WFO)
*Account:* Premium Telco Voice Account
*Industry:* BPO / Telecommunications
*Work Setup:* Onsite | Full-time | Shifting Schedule
*Salary:* PHP 20,000 - PHP 25,000 Package + Benefits
*Vacancies:* Mass Hiring
*About The Role:*
ResultsCX Cebu is mass hiring for Premium Telco Voice Account. Up to 25K package + HMO + fast virtual hiring process!
*Salary Based on Experience:*
- *PHP 20K Package:* For 6 to 23 months BPO voice experience
- *PHP 25K Package:* For 24 months and above BPO voice experience
*Responsibilities:*
- Handle premium telco inquiries via voice support
- Provide troubleshooting, billing, and account support
- Resolve customer issues efficiently with empathy
- Maintain high CSAT and quality scores
- Meet KPIs and performance metrics
*Qualifications:*
- At least HS Graduate (old curriculum) or SHS Graduate
- Minimum 6 months BPO voice experience required
- Strong English communication skills
- Willing to work onsite in Cebu City
- Amenable to shifting schedule including night shift, weekends, holidays
- Can start ASAP
*Benefits:*
- Up to 25K monthly package based on experience
- HMO + Government benefits + Incentives
- Paid training from Day 1
- Career growth and promotion opportunities
- Virtual, fast, and easy hiring process
*Apply now - Virtual hiring for Cebu Telco Account!*
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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