ResultsCX Cebu Hiring - Telco Voice CSR - Up to 25K - Virtual Process
Job Description
Key Skills
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ResultsCX Cebu Hiring - Telco Voice CSR - Up to 25K - Virtual Process
Company: ResultsCX
Location: Cebu City - Onsite (WFO)
Account: Telco Voice Account
Industry: BPO / Telecommunications
Setup: Onsite - Shifting Schedule
Employment Type: Full-Time
Salary: PHP 20,000 - 25,000 Package + Benefits
About the Role:
ResultsCX Cebu City is hiring for Telco Voice CSR! Earn up to 25K package + HMO. Virtual hiring process - apply from home! Must have at least 6 months BPO voice experience.
Salary Breakdown:
- PHP 20,000 Package - for 6 to 23 months BPO voice experience
- PHP 25,000 Package - for 24 months and above BPO voice experience
What You'll Do:
- Handle telco customer inquiries via voice channel
- Provide troubleshooting, billing and account support
- Resolve customer issues efficiently and professionally
- Maintain high customer satisfaction and quality scores
- Meet and exceed KPIs and performance targets
Requirements:
- At least HS Graduate (Old curriculum) or SHS Graduate (New curriculum)
- Minimum 6 months BPO voice experience is required
- Strong English communication skills
- Willing to work onsite in Cebu City
- Can work on shifting schedule and start ASAP
Benefits & Perks:
- HMO + Government Benefits + Incentives
- Paid training from day one
- Career growth opportunities
- Virtual hiring process
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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