Retail Customer Service Representative (BPO | Onsite)

WORK SETUP: Onsite | Shifting Schedule

Role Overview:
Join our Retail Account as a Customer Service Representative! You will handle customer inquiries, resolve issues, and provide exceptional service to retail clients.

Key Responsibilities:

• Respond to customer inquiries via phone and email.

• Resolve product and service concerns.

• Process orders, returns, and exchanges.

• Document interactions accurately in the system.

Qualifications:

• HS / SHS / College Undergraduate – with 6 months BPO experience.

• College Graduate – with or without BPO experience.

• Excellent English communication skills.

• Willing to work onsite with shifting schedules.

• Amenable to Work On Site Arrangement (WOSA)