Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Retail Support Associate

657 Views 1 week ago
Experience 0–5 Year(s)
₱
Salary ₱ 13 – 15K p.m
Location Cebu Central Visayas
1 candidate(s) already applied

Job Description

LOCATION: Onsite

WORK SETUP: Onsite | Shifting Schedule | Fixed Term Employment

Role Overview:
Join our Retail Account as a Support Associate! You will assist customers with product inquiries, orders, and concerns in a fast-paced retail environment.

Key Responsibilities:

  • Handle customer inquiries via phone and email.

  • Process orders and resolve issues.

  • Maintain accurate records.

  • Meet performance targets.

Qualifications:

  • HS Graduate (old curriculum) / SHS Graduate – required.

  • Excellent English communication skills.

  • Willing to work onsite with shifting schedules.

  • Amenable to Fixed Term Employment.

  • Amenable to Work On Site Arrangement (WOSA).



Key Skills

3 Skills
Customer Service Retail/ e-commerce / CPG industry. retail voice operation

Role Specifications

Role
Customer Care Officer
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Jecinta Kariuki
Recruiter - Gratitude Inc
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