Retails B2B Account
Job Description
Job Title: Customer Service Representative (Onsite)
Location: Pasig
Work Setup: 100% Onsite
Employment Type: Full-time / Entry-level
About the Role
We are looking for motivated, customer-focused individuals to join our growing team as Customer Service Representatives. Whether you are looking to start your career in the BPO industry or bring prior customer service experience, we want to hear from you!
In this role, you will assist customers with inquiries, deliver excellent service, and represent our client brands with clarity and professionalism.
Key Responsibilities
Handle incoming customer inquiries via phone, chat, or email with professionalism and care.
Provide accurate product or service information to resolve customer issues effectively.
Maintain high standards of communication and service quality on every interaction.
Collaborate with team leads and peers in an interactive, office-based environment.
Qualifications & Requirements
Education: At least High School Graduate (Old Curriculum) or Senior High School Graduate.
Experience: Open to candidates with or without BPO experience (Paid training will be provided!).
Skills: Strong English communication skills (verbal and written).
Work Setup: Must be willing and ready to work onsite at our pasig office.
Availability: Flexible to work in rotational shifts, including night shifts and weekends if required.
What We Offer
Competitive salary package + performance incentives.
Comprehensive healthcare/medical benefits (HMO).
Paid training from day one.
Fun, interactive onsite workplace culture with room for career growth.
Key Skills
1 SkillsRole Specifications
Similar Jobs
Security Managed Services Practitioner (Cloud Security)
Operations Supervisor-T-Mobile
Operations Supervisor- Travel account
Security Managed Services Practitioner (Cloud Security)
Operational Technology (OT) Specialist / Team Lead
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Interview Tips
Curated for this roleGet the Best Jobs
Right on your fingertips with instant alerts