SAP CONSULTANT
Job Description
Key Skills
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Shift - Morning / Mid-Shift
Category: ERP/CRM/Tools
Main location: Philippines, Metropolitan Manila, Alabang, Muntinlupa
Employment Type: Full Time
Position Description:
Looking for SAP professionals with experience in SAP FICO.
Your future duties and responsibilities:
Provide primary end user support for SAP and related interconnected systems. This includes troubleshooting, diagnosis, and resolution of end user problems as well as performing routine system maintenance checks and corrective actions such as maintaining interfaces to SAP where applicable.
• Become a solid source of information in your area of expertise.
• Responsible for scoping and analyzing current business processes and requirements.
• Executes system and integration testing.
• Monitors/Coordinates User acceptance testing.
• Formulates/writes functional specifications for customized programs.
• Creates test scripts.
• Oversees pre-production and cutover activities.
• Creates and monitors the movement of transport requests.
• Performs configuration requests raised by clients.
• Analyzes reported incidents by the clients and provides a resolution within agreed SLA.
• Completes service requests.
• Performs unit, regression and integration tests.
• Conducts risk and impact analysis of change requests raised by users.
Required qualifications to be successful in this role:
• 3-5 years of experience in SAP FICO domain, support, and application maintenance activities.
• Leadership experience is a great plus.
• Must have the ability to work with limited supervision and exhibit a strong sense of urgency.
• Must have a strong focus on customer needs.
• Must have analytical, problem-solving, troubleshooting, and resolution skills.
• Self-motivated, flexible, and open to learning.
• Good written and verbal communication skills.
• Works well with others and is a team player.
• Must be comfortable working onsite 3 days a week in Alabang on a mid-shift schedule.
Skills:
SAP FICO
SAP Materials Management
SAP Production Planning
SAP Quality Management
SAP Sales & Distribution
Role
Customer Service Executive -Chat
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
NA
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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