SAP Sales and Distribution Lead Consultant
Job Description
Key Skills
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CATEGORY: ERP/CRM/Tools
WORK SETUP: Hybrid – Taguig
WORK SHIFT: Mid Shift
SALARY: ₱180,000 – ₱220,000
Position Description
We are looking for an experienced and client-focused SAP Sales and Distribution (SD) Expert to support and continuously enhance our clients' SAP SD solution. This role is dedicated to providing functional support, process optimization, and solution stability within a complex, global SAP environment.
The successful candidate will have deep functional and technical expertise in both ECC and SAP S/4HANA, strong problem-solving capabilities, and experience supporting large enterprise clients. You will lead key SD areas, including Order Management, Pricing, Billing (Service and Project-based), Logistics Execution, and Credit Management, while ensuring a high level of client satisfaction and service excellence.
Key Responsibilities
Act as the primary functional lead for the client's SAP SD landscape, ensuring seamless day-to-day support and system stability
Manage and resolve incidents, service requests, and enhancements in collaboration with the client and internal support teams
Analyze and troubleshoot complex SD issues across modules, including Sales, Pricing, Billing, Credit Management, and Logistics Execution
Drive continuous improvement initiatives by identifying process optimization and automation opportunities within OTC
Coordinate with cross-functional teams (FI/CO, MM, PS, and Technical) to ensure integrated and efficient end-to-end solutions
Support period-end and quarter-end closing activities, ensuring timely and accurate order-to-cash processing
Prepare functional documentation, impact assessments, and test scripts for change requests and system updates
Lead and mentor your team to support resources to ensure high-quality, consistent service delivery
Maintain strong client relationships, providing proactive communication and advisory support
Non-Negotiable Requirements
10+ years of experience in SAP with a specialization in Sales and Distribution processes – required
SAP SD expertise for more than 10 years with ECC + WMS interface + E-commerce process + retail process (opening of new shop/subsidiary) – required
Project Management Skills (to coordinate tasks and communication with different teams) – required
Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements – required
Deep understanding of Sales Order Management, Pricing, Delivery, and Billing – required
Strong integration knowledge with SAP FICO, MM, and other modules – required
Must have experience leading/managing a team – required
Required Qualifications
10+ years of experience in SAP with a specialization in Sales and Distribution processes
SAP SD expertise for more than 10 years with ECC + WMS interface + E-commerce process + retail process
Project Management Skills (to coordinate tasks and communication with different teams)
Comfortable with leading workshops and drafting specifications
Ability to provide workload estimation on new requests/projects
Expertise in both ECC and SAP S/4HANA environments with a focus on support and enhancements
Deep understanding of Sales Order Management, Pricing, Delivery, and Billing
Strong integration knowledge with SAP FICO, MM, and other modules
Proven ability to lead workstreams independently in a client-facing support environment
Strong analytical and problem-solving skills with a proactive and service-oriented mindset
Excellent communication and stakeholder management skills, including experience interacting directly with clients
Familiarity with ITIL service management processes
Must be amenable to working onsite 1x a week in McKinley, Taguig, on a mid-shift schedule
Role
SAP Expert/Consultant
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
Top Management
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