Scheduler (Workforce Scheduler)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title:*Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati
Work Setup and Schedule: Onsite / Shifting
Salary:27K
Headcount: 1 for Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
- Develop and maintain employee schedules based on forecasts
- Manage shift bids, schedule adjustments, and updates
- Ensure optimal staffing coverage while minimizing costs
- Coordinate closely with operations teams
Basic Qualifications:
- At least 1 year of experience in WFM scheduling
- Intermediate to advanced Excel skills
- Knowledge of forecasting and capacity planning concepts
- Strong attention to detail and organizational skills
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Senior Staff Accountant - Supervisor
Gratitude Inc4 - 25 Year(s)
₱ 60 - ₱ 65K p.m
Manila, Philippines
Microsoft Dynamics 365 CRM Developer
Gratitude Inc3 - 7 Year(s)
Confidential
Manila, Philippines
Japanese Bilingual - Voice Account
Gratitude Inc0 - 6 Year(s)
₱ 120 - ₱ 121K p.m
Manila, Philippines
USRN Medical Coder
Gratitude Inc2 - 3 Year(s)
₱ 70 - ₱ 79.18K p.m
Manila, Philippines
FINRA Licensed CSR (Series 6 or 7)
Gratitude Inc2 - 3 Year(s)
₱ 83 - ₱ 84K p.m
Manila, Philippines
3 - 18 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
CSR -Mortgage account WFH
Gratitude Inc1 - 11 Year(s)
₱ 28 - ₱ 32K p.m
Manila, Philippines
SENIOR STAFF ACCOUNTANT - SUPERVISOR | TAGUIG | HYBRID
Gratitude Inc3 - 11 Year(s)
₱ 60 - ₱ 65K p.m
Manila, Philippines
1 - 3 Year(s)
Confidential
Manila, Philippines
USRN Clinician | Non-Voice
Gratitude Inc3 - 12 Year(s)
₱ 50 - ₱ 59K p.m
Manila, Philippines

