Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title:*Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati
Work Setup and Schedule: Onsite / Shifting
Salary:27K
Headcount: 1 for Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
- Develop and maintain employee schedules based on forecasts
- Manage shift bids, schedule adjustments, and updates
- Ensure optimal staffing coverage while minimizing costs
- Coordinate closely with operations teams
Basic Qualifications:
- At least 1 year of experience in WFM scheduling
- Intermediate to advanced Excel skills
- Knowledge of forecasting and capacity planning concepts
- Strong attention to detail and organizational skills
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR -Chat and voice Accounts -San Lazaro
Gratitude Inc1 - 15 Year(s)
₱ 23 - ₱ 25.5K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT)
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
Customer service representative (tech)
Gratitude Inc0 - 1 Year(s)
₱ 20 - ₱ 37.5K p.m
Manila, Philippines
NOW HIRING — CUSTOMER SERVICE REPRESENTATIVE (CSR)
Gratitude Inc0 - 4 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
Team Manager - Mail Operations (Email Security)
Gratitude Inc3 - 6 Year(s)
₱ 140 - ₱ 150K p.m
Manila, Philippines
Monitoring, Observability and Event Management Architect
Gratitude Inc5 - 22 Year(s)
₱ 100 - ₱ 108K p.m
Manila, Philippines
Service Delivery Manager
Gratitude Inc3 - 5 Year(s)
₱ 100 - ₱ 120K p.m
Manila, Philippines
0 - 5 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
Trainer - Helpdesk Customer Support
Gratitude Inc2 - 30 Year(s)
₱ 30 - ₱ 35K p.m
Manila, Philippines
CSR Telco Account -Concentrix cubao
Gratitude Inc1 - 20 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines