Scheduler (Workforce Scheduler)

Gratitude Inc

242 Views

3 weeks ago

Scheduler (Workforce Scheduler)

1-10 Year(s)

₱ 25 - ₱ 27K p.m

Job Description

Key Skills

Detail oriented BPO Setup WFM Scheduler WFM Scheduling Analyst Good MS Excel skills Strong attention to detail, and organizational skills

0 candidate(s) have already applied for this Job. Apply now

Job Title:*Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati

Work Setup and Schedule: Onsite / Shifting

Salary:27K

Headcount: 1 for Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

- Develop and maintain employee schedules based on forecasts

- Manage shift bids, schedule adjustments, and updates

- Ensure optimal staffing coverage while minimizing costs

- Coordinate closely with operations teams

Basic Qualifications:

- At least 1 year of experience in WFM scheduling

- Intermediate to advanced Excel skills

- Knowledge of forecasting and capacity planning concepts

- Strong attention to detail and organizational skills

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

4+ Followers

500+ Posts

View Profile

Interview Tips

Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Search more jobs by Gratitude Inc

Similar Jobs

CSR Video sharing account -Cognizant Vertis N

Gratitude Inc

1 - 23 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 25 - ₱ 35K p.m

Manila, Philippines

Details

QA Analyst Healthcare -TP Vertis N

Gratitude Inc

1 - 20 Year(s)

Quality assurance Quality Assurance/QA Inbound BPO

₱ 20 - ₱ 25K p.m

Manila, Philippines

Details

Security Managed Services Practitioner (Cloud Security)

Gratitude Inc

3 - 4 Year(s)

Expert proficiency in Managed Cloud Security Services Strong understanding of cloud security frameworks and compliance standards Experience with security incident response and risk management

Confidential

Manila, Philippines

Details

MULTILINGUAL LANGUAGE SPECIALIST - THAI [WORK FROM HOME]

Gratitude Inc

0 - 15 Year(s)

Call Center english Thai

₱ 80 - ₱ 110K p.m

Manila, Philippines

Details

Application Support Engineer- Technology Architect for Microsoft Intune (CL8)

Gratitude Inc

5 - 7 Year(s)

Microsoft 365 SCCM Microsoft Intune

₱ 70 - ₱ 150K p.m

Manila, Philippines

Details

SailPoint Engineer – Associate Manager (Identity Security) | Hybrid in Cubao |

Gratitude Inc

5 - 6 Year(s)

access management identity management IAM

₱ 100 - ₱ 200K p.m

Manila, Philippines

Details

SAP Sales and Distribution / Senior Consultant

Gratitude Inc

10 - 15 Year(s)

Agile SAP ECC

₱ 125 - ₱ 127.3K p.m

Manila, Philippines

Details

Data Platform Engineer - Salesforce CRM Analytics

Gratitude Inc

3 - 21 Year(s)

CRM (Customer relationship Management) Troubleshooter Data Modeling

Confidential

Manila, Philippines

Details

USRN Clinician | Non-Voice

Gratitude Inc

3 - 4 Year(s)

clinical experience active PHRN and USRN license

₱ 50 - ₱ 59K p.m

Manila, Philippines

Details

Operations Lead-QC

Gratitude Inc

10 - 26 Year(s)

Database management Root cause analysis SQL

₱ 100 - ₱ 125K p.m

Manila, Philippines

Details