Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Scheduler (Workforce Scheduler)

505 Views 1 week ago
Experience 1–3 Year(s)
₱
Salary ₱ 25 – 27K p.m
Location Davao (Davao del Sur, Davao Oriental)
4 candidate(s) already applied

Job Description


Work Location: Davao

Work Setup & Schedule: Onsite/Shifting

Salary: 27K


Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.


Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams


Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills

Description

Key Skills

4 Skills
Organizational Tasks attention to details BPO Setup WFM Scheduler Good MS Excel skills

Role Specifications

Role
Billing Specialist
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Tina Asaholu
Recruiter - Gratitude Inc
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