Scheduler (Workforce Scheduler)
567 Views
2 weeks ago
Experience
1–2 Year(s)
₱
Salary
₱ 25 – 27K
p.m
Location
Davao, Manila
1 candidate(s) already applied
Job Description
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Key Skills
3 Skills
WFM tools
BPO industry
scheduler skills
Role Specifications
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
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