Scheduler (Workforce Scheduler)
702 Views
1 month ago
Experience
1–2 Year(s)
₱
Salary
₱ 25 – 27K
p.m
Location
Davao, Manila
1 candidate(s) already applied
Job Description
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year of experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Key Skills
3 Skills
WFM tools
BPO industry
scheduler skills
Role Specifications
Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
Quality Assurance Manager-Telco
Gratitude Inc • 1 – 3 Year(s)
bpo
Quality Assurance Manager
telco
₱ 80 – 100K p.m
Davao, Philippines
Customer service executive
Gratitude Inc • 0 – 2 Year(s)
Listening
good communication skills
typing skills
₱ 20 – 30K p.m
Davao, Philippines
QUALITY ASSURANCE MANAGER - TELCO | ONSITE DAVAO CITY
Gratitude Inc • 3 – 15 Year(s)
BPO Voice Process
QA Manager
BPO Operations
₱ 80 – 100K p.m
Davao, Philippines
Concentrix Davao Hiring - Retail CSR - Up to 19.5K
Gratitude Inc • 1 – 13 Year(s)
Call Center
Inbound BPO
BPO Voice Process
₱ 18 – 19.5K p.m
Davao, Philippines
CSR -Sales account -Transcom Davso
Gratitude Inc • 0 – 18 Year(s)
BPO Voice Process
International Call Centre
BPO Skills
₱ 20 – 22K p.m
Davao, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, nigeria
Network
0+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts