Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
7 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Kindly answer the Pre-Screening questions in the comment while applying for the job
Pre-Screening Notes:
Educational Attainment:
Years of Experience in WFM Scheduling in a BPO Setting:
WFM Tools Used:
Last Drawn Salary:
Expected Salary:
Role
Office Management
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Front Office Support / Administration /
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
Insurance Account
Gratitude Inc0 - 13 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Teleperformance company Alabang -CSR Travel Account
Gratitude Inc1 - 43 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
PHRN CODERS-Hybrid setup
Gratitude Inc2 - 6 Year(s)
₱ 50 - ₱ 54K p.m
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines
Customer Service Representative (CSR)
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
CSR – Telco Account (3+ Months Exp) start ASAP!!!
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
Spanish Bilingual
Cognizant1 - 25 Year(s)
Confidential
Manila, Philippines
Capital Markets Operations - Settlements Senior Analyst
Gratitude Inc2 - 3 Year(s)
₱ 45 - ₱ 62K p.m
Manila, Philippines
PHRN/ USRN - Clinical Disability Claims
Gratitude Inc5 - 6 Year(s)
Confidential
Manila, Philippines
Telco | Financial
Gratitude Inc1 - 2 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines