Scheduler (Workforce Scheduler)

Gratitude Inc

243 Views

3 weeks ago

Scheduler (Workforce Scheduler)

1-10 Year(s)

₱ 25 - ₱ 27K p.m

Manila (Makati, Taguig)

Job Description

Key Skills

Detail oriented BPO Setup WFM Scheduler WFM Scheduling Analyst Good MS Excel skills Strong attention to detail, and organizational skills

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Job Title:*Scheduler (Workforce Scheduler)

Work Location: Alphaland Makati

Work Setup and Schedule: Onsite / Shifting

Salary:27K

Headcount: 1 for Alphaland

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

- Develop and maintain employee schedules based on forecasts

- Manage shift bids, schedule adjustments, and updates

- Ensure optimal staffing coverage while minimizing costs

- Coordinate closely with operations teams

Basic Qualifications:

- At least 1 year of experience in WFM scheduling

- Intermediate to advanced Excel skills

- Knowledge of forecasting and capacity planning concepts

- Strong attention to detail and organizational skills

Role

Account Manager

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Norman Bogonko

Recruiter - Gratitude Inc

NA, kenya

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