Scheduler (Workforce Scheduler)
Gratitude IncScheduler (Workforce Scheduler)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job Title:*Scheduler (Workforce Scheduler)
Work Location: Alphaland Makati
Work Setup and Schedule: Onsite / Shifting
Salary:27K
Headcount: 1 for Alphaland
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
- Develop and maintain employee schedules based on forecasts
- Manage shift bids, schedule adjustments, and updates
- Ensure optimal staffing coverage while minimizing costs
- Coordinate closely with operations teams
Basic Qualifications:
- At least 1 year of experience in WFM scheduling
- Intermediate to advanced Excel skills
- Knowledge of forecasting and capacity planning concepts
- Strong attention to detail and organizational skills
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
HIRING: GLOBAL TRADE COMPLIANCE COUNSEL
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
LOCAL ACCOUNT | BLENDED | PHILIPPINES-Pasig
Gratitude Inc1 - 21 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
Workforce Management Team Lead | Leadership Opportunity
Gratitude Inc1 - 2 Year(s)
₱ 38 - ₱ 40K p.m
Manila, Philippines
2 - 4 Year(s)
₱ 95 - ₱ 110K p.m
Manila, Philippines
1 - 9 Year(s)
₱ 40 - ₱ 47K p.m
Manila, Philippines
CSR - BPO - BGC site
Gratitude Inc1 - 2 Year(s)
Confidential
Manila, Philippines
Business Process Designer - Oracle Cloud Cost Management
Gratitude Inc1 - 2 Year(s)
₱ 80 - ₱ 120K p.m
Manila, Philippines
Senior Wealth Management QC SME - Coaching Lead
Gratitude Inc3 - 5 Year(s)
Confidential
Manila, Philippines
Training & Quality Manager (IT As A Service)
Gratitude Inc5 - 22 Year(s)
₱ 90 - ₱ 165K p.m
Manila, Philippines