Scheduler (Workforce Scheduler) | Urgent_Davao & Makati
Gratitude IncScheduler (Workforce Scheduler) | Urgent_Davao & Makati
Job Description
Key Skills
95 candidate(s) have already applied for this Job. Apply now
Overview:
Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.
Key Responsibilities:
•Develop and maintain employee schedules based on forecasts
•Manage shift bids, schedule adjustments, and updates
•Ensure optimal staffing coverage while minimizing costs
•Coordinate closely with operations teams
Basic Qualifications:
•At least 1 year experience in WFM scheduling
•Intermediate to advanced Excel skills
•Knowledge of forecasting and capacity planning concepts
•Strong attention to detail and organizational skills
Role
WFM
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR Financial account(SNL)-Wns Eastwood
Gratitude Inc0 - 15 Year(s)
₱ 10 - ₱ 15K p.m
Manila, Philippines
Customer Support Specialist (Satellite Radio Account)
Gratitude Inc1 - 2 Year(s)
₱ 15 - ₱ 20K p.m
Manila, Philippines
Trainer Help Desk Customer Support
Gratitude Inc2 - 4 Year(s)
Confidential
Manila, Philippines
Exl QC -CSR dayshift account
Gratitude Inc2 - 32 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Collection Specialist
Gratitude Inc1 - 10 Year(s)
₱ 25 - ₱ 45K p.m
Manila, Philippines
NOW HIRING: SQL TECHNICAL SUPPORT SPECIALIST
Gratitude Inc1 - 5 Year(s)
Confidential
Manila, Philippines
CSR voice account
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
0 - 1 Year(s)
Confidential
Manila, Philippines
AWS Cognitive Engineer
Gratitude Inc1 - 30 Year(s)
₱ 80 - ₱ 100K p.m
Manila, Philippines