Scheduler (Workforce Scheduler) | Urgent_Makati

Gratitude Inc

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3 weeks ago

Scheduler (Workforce Scheduler) | Urgent_Makati

1-2 Year(s)

Manila - Makati, Davao

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Job Description

Key Skills

WFM tools BPO industry scheduler skills BPO Setup WFM Scheduler

50 candidate(s) have already applied for this Job. Apply now

Overview:

Responsible for creating and managing effective schedules that align staffing requirements with forecasted demand.

Key Responsibilities:

•Develop and maintain employee schedules based on forecasts

•Manage shift bids, schedule adjustments, and updates

•Ensure optimal staffing coverage while minimizing costs

•Coordinate closely with operations teams

Basic Qualifications:

•At least 1 year of experience in WFM scheduling

•Intermediate to advanced Excel skills

•Knowledge of forecasting and capacity planning concepts

•Strong attention to detail and organizational skills.

Role

Any Other

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

Any Other

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Deborah Shofolabo

Recruiter - Gratitude Inc

NA, nigeria

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