Senior Business Intelligence Manager-WFM | Hybrid Taguig
Gratitude IncSenior Business Intelligence Manager-WFM | Hybrid Taguig
Job Description
Key Skills
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Job Title: Senior Business Intelligence Manager-WFM
Salary: 110k-180K Package
Work setup: Hybrid and Shifting schedule
Location: McKinley 6, McKinley Hill, Fort Bonifacio, Taguig City
HC: 3
***Former employee of Teleperformance – not eligible for rehire, either directly or through a third party**
JOB DESCRIPTION:
Experienced Specialist in one specialized discipline as well as having a thorough understanding of related disciplines. Will most often be a driving force behind the development of new solutions for programs, complex projects, processes or activities. Serves as final decision/opinion maker in the area, coaches, mentors and trains others on the area of expertise.
Ensures the implementation of short to medium term activities within the business area OR support sub-function in the context of the strategy for the department. Ensures appropriate policies, processes & standards are developed and implemented to support short to medium term tactical direction. Leads a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.
Non-negotiable requirements:
·With knowledge in using OpenAI Codex or Claude Co-work/Code, or any AI initiative
·With knowledge in tech stack, programming languages
·At least 1-2 years of experience in managerial role (Business Intelligence )
Recruitment process and the next steps after endorsement: Validation– interview with Hiring Manager
Pre-screening notes :
How many years of BI managerial experience do you have?
What AI tools have you used professionally?
What programming languages/tech stacks are you proficient in?
How many people have you managed?
Are you amenable to the salary, hybrid setup, shifting schedule, and McKinley location?
Last drawn salary :
Expected salary :
Role
Customer Delivery Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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