Senior Group Lead
Gratitude IncSenior Group Lead
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Job title: Senior Group Lead
Account: UK Financial Customer Service
Work set up: 100% Onsite at Eton Centris, Quezon City
Work shift: Shifting schedules, UK time
Salary: Up to 90,000 basic + 2400 allowance depending on experience
*Joining Bonus of 40K
Start date: 10-Apr
Headcount: 1
Qualifications:
• Bachelor's Degree
• At least 4 years of operations management experience in a financial account.
• Exposure to UK banking or collections experience in other verticals
• Not a job hopper
• Must not be a present or former employee of Wipro
Pre-screening Notes:
• How many years of experience you have with operations management experience in a financial account?
• Are you a Bachelor's Degree Holder?
• Do you have exposure to UK banking or collections experience in other verticals?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a Shifting schedules?
• When are you available to start once hired?
Role
Lead Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
SAP CPI & APIM Developer
Gratitude Inc5 - 8 Year(s)
₱ 110 - ₱ 116.4K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE (CALL CENTER AGENT )
Gratitude Inc0 - 1 Year(s)
Confidential
Manila, Philippines
Customer Service Representative (CSR)
Gratitude Inc1 - 2 Year(s)
₱ 10 - ₱ 20K p.a
Manila, Philippines
CRS ACCOUNT FOR FRESH GRADUATE
Gratitude Inc0 - 3 Year(s)
Confidential
Manila, Philippines
0 - 10 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
CSR -Telco /Healthcare account -Taguig
Gratitude Inc1 - 17 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
TSR Technical Account -Concentrix bridgertowne
Gratitude Inc1 - 10 Year(s)
₱ 28 - ₱ 30K p.m
Manila, Philippines
Financial Advisor
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 30K p.a
Manila (Eastwood quezon city), Philippines
Customer Service Representative
Gratitude Inc0 - 1 Year(s)
₱ 26 - ₱ 30K p.m
Manila, Philippines
PHRN CODERS-Hybrid setup
Gratitude Inc2 - 6 Year(s)
₱ 50 - ₱ 54K p.m
Manila, Philippines