Billing Support Representative | Telecommunications Account
Job Description
We are hiring Billing Support Representatives to assist customers with account balances, payment concerns, billing inquiries, and service adjustments. Candidates should possess strong attention to detail and excellent customer service skills.
Key Responsibilities
• Handle billing inquiries.
• Explain charges and payment options.
• Process account adjustments.
• Ensure compliance with company policies.
• Maintain accurate customer records.
Qualifications
• High School or Senior High School Graduate.
• Good English communication skills.
• Customer service experience is an advantage.
• Computer proficiency.
• Willing to work rotational shifts.
Benefits
• Competitive salary package
• Performance bonuses
• Paid training
• HMO
• Paid leave
• Career development programs
Key Skills
4 SkillsRole Specifications
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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