Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

(ACTIVE) Senior AI Delivery Manager | Hybrid in Pasig (URGENT)

13 Views 24 minutes ago
Experience 7–10 Year(s)
₱
Salary ₱ 10 – 150K p.m
Location Manila (Ortigas, Pasig)
3 candidate(s) already applied

Job Description

About the Role

We are looking for a skilled and motivated (ACTIVE) Senior AI Delivery Manager | Hybrid in Pasig (URGENT) to join our team. The ideal candidate will help deliver high-quality solutions while working closely with cross-functional stakeholders. This role requires ownership, attention to detail, clear communication, and a practical approach to solving real business problems.

Responsibilities

  • Develop, test, and maintain reliable, scalable, and user-focused solutions.
  • Collaborate with product, design, and business teams to understand requirements and deliver outcomes.
  • Write clean, maintainable, and well-documented work following best practices.
  • Troubleshoot issues, optimize performance, and improve overall quality.
  • Track progress, communicate updates clearly, and contribute to continuous improvement.
  • Guide technical decisions, review work, mentor junior team members, and improve team standards.

Qualifications

  • Bachelor's degree in a relevant field or equivalent practical experience.
  • Relevant professional experience in a similar role.
  • Strong problem-solving skills and the ability to work independently and with a team.
  • Good written and verbal communication skills.
  • Experience leading projects, mentoring teammates, or owning complex deliverables.

Skills

  • Strong foundation in role-relevant tools, platforms, and best practices.
  • Ability to plan, execute, measure, and improve work with attention to detail.
  • Good communication, ownership, collaboration, and time-management skills.

Preferred Skills

  • Experience with modern workflows, reporting, automation, and production-grade delivery.
  • Familiarity with agile practices, documentation, and cross-functional collaboration.
  • Ability to mentor teammates and contribute to process improvements.

Benefits

  • Competitive compensation and growth opportunities.
  • Collaborative work culture with learning and development support.
  • Opportunity to work on meaningful products and business problems.

Work Environment

This role offers a professional, collaborative environment where team members are encouraged to take ownership, share ideas, and deliver high-quality work.

Equal Opportunity

We are an equal opportunity employer and welcome applicants from all backgrounds. All qualified candidates will receive consideration based on skills, experience, and role fit.

PRE-SCREENING QUESTIONS:

• Highest Educational Attainment and the degree
• Years of relevant program management experience.
• Date of Birth:
• Are you amenable to the hybrid work setup (3x onsite) per week in Ortigas, Pasig with a day shift schedule?
• Last drawn salary
• Salary expectation
• Notice period
• TOR and Diploma are available on hand (Must be Yes)


Note: REQUIRED: Upload only the latest copy of the CVs that highlight relevant technical skills and experience, including the full name (First, Middle, Last Name) and Date of Birth.


Key Skills

3 Skills
Problem Solving Program management Excellent Communication

Role Specifications

Role
Account Manager
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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