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GRATITUDE INC
APAC · AFRICA · U.S.A

Senior Product Engineer

7 Views 7 hours ago
Experience 5–10 Year(s)
₱
Salary ₱ 100 – 105K p.m
Location NA
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Job Description

Job Title: Senior Product Engineer
Work Location: ADB Office, Ortigas Pasig
Shift: Day shift (8am – 5pm)
Work Set-up: Hybrid (3x reporting on site per week)
Salary range: 100,000 - 105,000
Desired Experience Range: 5+ years
Headcount: 1



Required Technical Skill Set:

▪ Ivalua Functional Configuration
▪ Ivalua Technical Configuration (API, EAI, ETL)
▪ Advanced SQL capabilities
▪ AI, Machine learning technologies
▪ DevOps, Scrum, Agile
▪ Data analytics, data browsing and data visualizations
▪ APIs (Application Programming Interfaces) and microservices
▪ UI/UX principles and good practices

• Education Requirements:
o Bachelor’s degree in Computer Science, Accounting or related discipline

Relevant Experience and Other Requirements:
o Suitability to undertake the responsibilities mentioned above at the required level
o At least 5-10 years of professional experience in implementing supply chain systems, technology and human resources, ERP systems with AI capabilities.
o At least 5 years of hands-on experience in implementing Ivalua Source-to-Pay solution.

o Skills:
▪ Ivalua Functional Configuration
▪ Ivalua Technical Configuration (API, EAI, ETL)
▪ Advanced SQL capabilities
▪ AI, Machine learning technologies
▪ DevOps, Scrum, Agile
▪ Data analytics, data browsing and data visualizations
▪ APIs (Application Programming Interfaces) and microservices
▪ UI/UX principles and good practices

o Certifications:
▪ Required: Ivalua L3 Certification (SRM, S2C, P2P, Integration)
▪ Required: Ivalua Project Release Manager Badge/Certification
▪ Preferred: Ivalua L3 SQL
o At least 3 professional experiences in engineering and product development managing product releases
o Experience in working with DevOps and Agile methodologies is preferred
o Good understanding of application infrastructure, system architecture, and operating system
o Must have extensive experience using Microsoft products (Word, Excel, PowerPoint, Visio, Project) for professional documentation
o Must have excellent oral and written communication skills in English
o Familiarity with Oracle relational databases and multi-tiered application concepts
o Extensive knowledge of system development life cycle (SDLC) and utilization in system development projects
o Proven ability to conduct independent research by analyzing relationships among several parts of a problem or situation; breaking down a complex task into manageable parts in a systematic way, recognizing several likely causes of events, or several consequences of actions and generally anticipate obstacles and thinks ahead about next steps

Responsibilities of / Expectations from the Role:

.• Serve as the Ivalua SME across the S2P solution.
• Provide advisory support on Ivalua best practices, platform capabilities, limitations, and design patterns.
• Validate solution designs to ensure alignment with business requirements, Ivalua standards, and long-term maintainability.
• Act as the escalation point for complex functional or technical Ivalua issues.
• Lead or support functional solution design for S2P modules, i.e., Supplier Management, Sourcing, Contracts, Requisition, Purchase Orders, Invoicing.
• Configure Ivalua components including workflows, forms, data models, business rules, and integrations in line with approved designs.
• Collaborate with Business Analysts and stakeholders to refine requirements and translate them into implementable Ivalua configurations.
• Ensure solutions meet scalability, auditability, and compliance requirements.
• Provide development guidance and support for Ivalua configurations, enhancements, and integrations while ensuring consistent Ivalua design and configuration standards.
• Support development teams in resolving defects, optimizing configurations, and improving solution quality.
• Participate in design reviews, code/configuration reviews, and defect triage activities.
• Coordinate development activities across internal teams and external vendors to ensure alignment and timely delivery.
• Support the release management lifecycle, including planning, readiness assessment, and deployment activities for S2P releases.
• Assist in packaging releases based on approved scope, configuration changes, and development items.
• Participate in Go/No- Go readiness reviews, ensuring functional completeness and deployment readiness.
• Support go-live activities, hypercare, and post-release stabilization.
• Coordinate with Release Managers, QA, and Infrastructure teams to ensure smooth deployments.
• Provide hands on upskilling and mentoring for team members new to Ivalua.
• Support onboarding through solution walkthroughs, configuration guidance, and best practice sharing.
• Assist in the creation and maintenance of technical and functional documentation to support knowledge sharing and team capability building.
• Maintain key documentation including but not limited to: Ivalua design and configuration standards, build and deployment procedures, and dependencies and integration touchpoints
• Contribute improvements in configuration management, development practices, and release processes.
• Identify opportunities to streamline delivery and improve solution quality.

Work Arrangement:

• Hybrid, requiring employees to report onsite three times a week. If the user unit requires contractors to report to HQ, compliance is mandatory.
• Work Schedule is from 8:00 AM – 5:00 PM Manila Time.



Key Skills

2 Skills
Product Analysis Product engineer

Role Specifications

Role
Appeals Support Executive
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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