Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

SENIOR SERVICENOW PLATFORM ADMINISTRATOR

21 Views 20 hours ago
Experience 10–15 Year(s)
₱
Salary ₱ 128 – 131.4K p.m
Location Manila (Makati)
3 candidate(s) already applied

Job Description

WE'RE HIRING: SENIOR SERVICENOW PLATFORM ADMINISTRATOR

Location: Makati City
Work Setup: Hybrid
Shift: Day Shift (8:00 AM–5:00 PM)
Salary Package: ₱128,000–₱131,400/month
Experience: 10 years
Openings: 1
Start: ASAP

Key Qualifications

  • 10 years of hands-on ServiceNow platform administration or engineering experience.
  • Strong expertise in platform configuration, upgrades, performance tuning, troubleshooting, and security.
  • Hands-on experience implementing SSO using SAML and OpenID Connect (OIDC).
  • Experience integrating ServiceNow with Entra ID, endpoint management, security platforms, and observability tools.
  • Knowledge of Java or similar object-oriented languages, ITIL processes, Azure fundamentals, and Azure DevOps.
  • Strong analytical, problem-solving, and communication skills.
  • SAFe Agile experience is an advantage.

Key Responsibilities

  • Maintain platform stability, security, and performance.
  • Manage access controls, upgrades, integrations, and technical configurations.
  • Troubleshoot platform issues and guide developers on technical designs.

Interested? Apply now!

Pre-Screening Questionnaire: https://myglit.com/lateral/cref/8904ce0eaa

Please highlight your relevant ServiceNow projects and SSO integration experience in your latest CV.

Key Skills

15 Skills
Agile Documentation ITIL Performance Tuning Troubleshooting Rest APIs SAML Azure Devops Incident Management Java Programming Language Servicenow certification Object Oriented Programming (OOP) Performance Monitoring ServiceNow platform Azure fundamentals

Role Specifications

Role
Engineering - Software
Timings
Day Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Non-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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Recruiter - Gratitude Inc
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