SERVICE DELIVERY OPS ASSOCIATE MANAGER
Gratitude IncSERVICE DELIVERY OPS ASSOCIATE MANAGER
Job Description
Key Skills
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JOB TITLE: SERVICE DELIVERY OPS ASSOCIATE MANAGER
Location: San Nicolas, Ilocos Norte / Onsite
Full Time
Shift - Not disclosed to be discussed in the interview process
Salary - Not disclosed to be discussed in the interview process [Please source candidate with salary expectation of not more than 100k]
Responsibilities:
Handle day to day operational / client delivery of process & financial performance of the program he/she will be assigned to.
KEY SKILLS:
- Service Delivery OPS
- BPO
- MANAGER
Job Qualifications.
Bachelor’s Degree
Minimum of 5- 7 years professional experience under F&A/ Health/ Voice Operations with 5 years Associate Managerial position
Strong planning skills; able to manage multiple priorities and tasks.
Results-focused/oriented: pursues opportunities and solutions despite repeated obstacles and adopts ways to do tasks faster or with fewer resources.
Role
Manager-Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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