Service Desk Analyst
Job Description
Key Skills
5 candidate(s) have already applied for this Job. Apply now
Job Description
We are hiring a Service Desk Analyst to provide first-level technical assistance, resolve IT-related concerns, and ensure timely support for end users while maintaining service quality standards.
Qualifications
At least College Undergraduate or College Graduate
Experience in technical support, IT help desk, or customer service is an advantage
Good English communication skills
Strong troubleshooting and analytical skills
Willing to work onsite
Willing to work on shifting schedules
Benefits
Competitive salary package
Paid training
HMO and other company benefits
Career growth opportunities
If you enjoy solving technical problems and helping others, we'd love to hear from you.
Role
Customer Care Officer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Similar Jobs
Senior Data Engineer – Google Cloud Platform (GCP)
Gratitude Inc2 - 5 Year(s)
₱ 50 - ₱ 65K p.m
Manila, Philippines
Multilingual Language - Vietnamese CSR
Gratitude Inc0 - 12 Year(s)
₱ 70 - ₱ 80.15K p.m
Manila, Philippines
CSR -GDS Travel account -WNS Bridgertowne
Gratitude Inc1 - 19 Year(s)
₱ 25 - ₱ 30K p.m
Manila, Philippines
Manager, pre-sales & solutions - service desk
Gratitude Inc5 - 10 Year(s)
Confidential
Manila, Philippines
MULTILINGUAL LANGUAGE SPECIALIST - CANTONESE
Gratitude Inc0 - 20 Year(s)
₱ 52 - ₱ 130K p.m
Manila, Philippines
1 - 2 Year(s)
₱ 20 - ₱ 30K p.m
Manila, Philippines
PHRN / USRN – Clinical Disability Claims
Gratitude Inc3 - 25 Year(s)
₱ 60 - ₱ 85K p.m
Manila, Philippines
CSR collection account -EXL Alabang
Gratitude Inc1 - 20 Year(s)
₱ 27 - ₱ 40K p.m
Manila, Philippines
Bilingual Spanish CSR
Gratitude Inc1 - 15 Year(s)
₱ 80 - ₱ 85K p.m
Manila, Philippines
Microsoft Dynamics 365 CRM Developer
Gratitude Inc3 - 4 Year(s)
₱ 120 - ₱ 150K p.m
Manila, Philippines

