service desk Team Leader
789 Views
3 weeks ago
Experience
4–6 Year(s)
₱
Salary
Confidential
Location
Manila - Lapu Lapu city, Cebu Central Visayas - Minglanilla
3 candidate(s) already applied
Job Description
Hiring a service desk team leader with IT service desk, serviceNow/ITSM, and bpo leadership experience. Onsite role in cube city with shifting schedule.
Key Skills
7 Skills
Service Desk
ITSM
BPO Service Desk
ITSM Tools: ServiceNow, JIRA, or similar platforms
ITIL knowledge
ITIL Foundation
Service Now Experience
Role Specifications
Role
Team Leader -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
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About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
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