Spanish Bilingual Customer Service Representative (CSR)

Gratitude Inc

352 Views

1 week ago

Spanish Bilingual Customer Service Representative (CSR)

1-10 Year(s)

₱ 95 - ₱ 100K p.m

Manila (Taguig)

Quick Apply Apply

Job Description

Key Skills

Call Center Customer Service spanish Speaking Spanish Bilingual

80 candidate(s) have already applied for this Job. Apply now

Role Overview:

We are seeking Spanish Bilingual Customer Service Representatives to handle customer inquiries and provide exceptional support in both Spanish and English. This role is open to non-native Spanish speakers (Filipinos) with strong bilingual communication skills.

Key Responsibilities:

Handle inbound customer inquiries via phone, email, and chat in Spanish and English.
Resolve customer concerns and account-related issues efficiently.
Provide accurate information on products, services, and policies.
Document interactions accurately in the system.
Meet quality, productivity, and customer satisfaction goals.

Qualifications:

Minimum 2 years in College – with no back subjects – required.
Minimum 1 year BPO experience – required.
At least 1 year CSR background – required.
Open to non-native Spanish speakers only (Filipinos) .
Good English and Spanish communication skills.
Willing to work onsite in Taguig.
Willing to work on shifting/night shift schedule.

Role

Spanish Language Expert

Timings

Rotational Shifts (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.