SQL Technical Support - Voice
Gratitude IncSQL Technical Support - Voice
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Work Set-up: On-site in Taguig
Work shift: Shifting
start date: June 8th
Qualifications
High School / Senior High School Graduate / College Graduate
Minimum of 6 months of call center/BPO experience
Must have at least 6 months of SQL experience/ SaaS background
Candidates with an IT-related educational background or technical support experience will be preferred
Good communication skills required
Must be willing to work onsite
Must be amenable to a shifting/rotational schedule
Role Responsibilities:
Handle customer or client concerns related to SQL / technical support
Assist with basic troubleshooting and issue resolution
Analyze customer queries and provide accurate support
Document cases, updates, and resolutions properly
Coordinate with internal teams for escalations when needed
Maintain quality customer service and meet process targets
Preferred Profile:
CSR / TSR experience with SQL knowledge & basic API knowledge
Technical support background
Basic database understanding
Good English communication
Willing to process immediately
Role
Customer Service Executive -Technical
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Customer service representative- FSL Taguig
Gratitude Inc1 - 15 Year(s)
20 - 30 Thousand p.m
Manila, Philippines
Trainer – UK Financial Collections
Gratitude Inc2 - 4 Year(s)
50 - 60 Thousand p.m
Manila, Philippines
Microsoft dynamics 365 CRM Developer
Gratitude Inc2 - 6 Year(s)
Confidential
Manila, Philippines
Trainer II | Training- Helpdesk Customer Support
Gratitude Inc2 - 3 Year(s)
80 - 85 Thousand p.m
Manila, Philippines
EXL Company Moa Site+Customer service representative
Gratitude Inc1 - 16 Year(s)
25 - 30 Thousand p.m
Manila, Philippines
IMPORTANT ANNOUNCEMENT
Gratitude Inc0 - 2 Year(s)
15 - 35 Thousand p.m
Manila, Philippines
CSR financial account -Wns Eastwood site
Gratitude Inc0 - 14 Year(s)
15 - 20 Thousand p.m
Manila, Philippines
CSR WNS company -ALM LBR Dayshift account
Gratitude Inc2 - 17 Year(s)
30 - 40 Thousand p.m
Manila, Philippines
Cash Ops Analyst
Gratitude Inc0 - 1 Year(s)
20 - 25 Thousand p.m
Manila, Philippines