Sr. Network Engineer

Job title: Sr. Network Engineer

Work set up: 

• Hybrid: Work On-site: 3-4 Days / Remaining day(s) can be WFH (Location: Manila (Eton Centris, Quezon Avenue, Quezon City)

Work shift: Morning/Mid Shift

Salary: P300,000 – P304,000 

Experience: 10years+

Start date: TBD

Headcount: 1

Qualifications:

• College Graduate

• Minimum 10 years practical experience in end to end management and execution of network project infrastructure deployment involving migration of application.

• Designing and implementing new network solutions and/or improving the efficiency of current networks

• Proven track record working with multinational teams.

•  Demonstrated ability in handling complex, technical issues and providing timely solutions.

•  Strong ability to interact, communicate, and influence vertically and laterally

•  Ability to anticipate risks and successfully develop and drive mitigation plans

•  Excellent analytical and problem solving skills

•  Must be comfortable in delivering messages across a wide spectrum of individuals 

•  Ability to navigate in complex and changing environment

•  Proficient in Microsoft Project and Office (Outlook, Word, Excel, PowerPoint, Visio)

• Not a job hopper

• Must not be a present or former employee of Wipro

Responsibilities:

• Senior Network Engineer responsible for designing, implementing, monitoring and managing the network infra. The role can include designing system configurations, documenting and managing the installation of a new network, and maintaining and upgrading existing systems as necessary, supports BAU and projects.  

• Designing and implementing new network solutions and/or improving the efficiency of current networks

•  Installing, configuring and supporting network equipment including Infoblox DDI (DNS, DHCP, IPAM), routers, switches.

•  Manage excellence in Incident / Problem / Change Management of SCB Global WAN/LAN & Security Infrastructure

•  Manage High Critical Incident calls that involve complex multi-component, multi-platform issues together with peer Infrastructure teams like OS Platforms, Middleware, DB, and Application support 

•  Ensure end-to-end root cause analysis and regular reporting for production issues is carried out in a way that meets business and technology requirements

•  Support system audits when asked and ensure all holes and vulnerabilities are closed in and the sign-off.

•  Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability. 

•  Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents.

•  Demonstrates continuous effort for identifying problematic areas and providing permanent fixes.

•  Communicating and interacting with clients for providing expert advice.

•   Assist in implementing Global Projects, owning the processes and documentation as required by individual Projects.

•   Provide technical direction for systems migration and integration.

•   Meeting and exceeding defined service level metrics on timeliness and accuracy.

•  Work as a global team to manage the operations of multiple customers with multiple shift operations.

•   Focus on maximizing customer experience while optimizing costs

Recruitment Process: 

Paper Screening (endorsing profile to Operations team to identify if candidate meets the basic requirement/qualification for the position)

L1 Interview (Interview process with Practice/Operations Team)

L2 Interview (Optional)

Technical Assessment/Final Interview (Conducted by Customer’s Operations Team)

Onboarding Process

Pre-screening Notes:

• Highest Educational Attainment?

• How many years of experience do you have in practical experience in end to end management and execution of network project infrastructure?

• How much is your last drawn salary?

• How much is your salary expectation?

• Are you amenable to work Hybrid in Quezon City with a Morning/Midshift schedules?

• When are you available to start once hired?