Team Lead - ED / Surgery Coding
Gratitude IncTeam Lead - ED / Surgery Coding
Job Description
Key Skills
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RESPONSIBILITIES
Oversee the daily operations of the coding and auditing team, ensuring smooth workflow and service delivery
Ensure the team consistently meets 100% productivity and quality targets in alignment with client expectations
Effectively manage team utilization by analyzing workload, attendance, and attrition trends
Proactively identify performance gaps through data analysis and implement corrective actions to drive continuous improvement
QUALIFICATIONS
Proven expertise in Emergency Department (ED) Facility, Surgery, and Observation Coding(required)
Minimum of 3–4 years of hands-on experience in a medical coding role
At least 1 year of leadership experience as a Team Lead in a similar coding process
Minimum of 2 years BPO experience is required (candidates without BPO experience will be automatically rejected).
Role
Team Leader
Timings
Day Shift (Contract To Hire)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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