Team Lead Health Care

Gratitude Inc

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3 days ago

Team Lead Health Care

2-5 Year(s)

Manila (Eastwood quezon city)

Job Description

Key Skills

Administration Operational Excellence Insurance Skills Medical Claims processing

4 candidate(s) have already applied for this Job. Apply now

Responsibilities:

• Operations & Reporting: Oversee daily team operations, track performance metrics, and prepare data presentations for clients and managers.
• Team Management: Conduct shift briefings/huddles, coach agents, handle escalations, and promote team engagement.
• Compliance & Quality: Enforce strict adherence to regulatory standards like HIPAA and conduct Root Cause Analysis (RCA) to improve quality parameters.

Qualifications:
• 2nd year completed/College Graduate
• 2+ years exp as Team Lead (Preferred Healthcare exp)
• Has an Insurance background, claims processing, US benefits

Recruitment Process:
Initial Interview: HRI (Human Resource Interview) c/o Cyna
Final Interview: Operations

Pre-screening Question:

Kindly provide answer to the pre-screening question in the comment section area:

• How many years of relevant experience do you have as a Team Lead?
• Do you have experience handling a healthcare account?
• Do you have Insurance background, claims processing, US benefits experience also?
• How much is your last drawn salary?
• How much is your salary expectation?
• Are you amenable to work onsite in QC with a US Business hours schedules?
• When are you available to start once hired?

Role

Medical Administrator

Timings

US-Type Shift (Permanent)

Industry

Medical / Healthcare / Hospital

Work Mode

Work from office

Process

Voice

Functional Area

Medical Professional / Healthcare Practitioner / Technician

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Adeola Shobukola

Recruiter - Gratitude Inc

NA, nigeria

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