Team Leader - Healthcare Account

Gratitude Inc

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3 months ago

Team Leader - Healthcare Account

2-3 Year(s)

35 - 40 Thousand p.m

Manila (Makati, Taguig)

Job Description

Key Skills

Problem Solving Healthcare account Strong Communication Skills (Verbal and Written))

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Designation/ Role: Team Leader

Location: Taguig site (Science Hub 2, Mckinley Hill

Work Timing: Night Shift (earliest is 8pm)

Salary: 35K - 40K

Target start date: Immediately/Asap

Note: Please ensure that the profiles uploaded are within the salary budget and has the required years of experience as TL in Healthcare BPO, most importantly can start immediately.

● Required: 1-2 years of supervisory experience or 3-4 years of experience as an associate.

● Preferred: Min 1 year as Process leader/TE

Critical: ●Good written and verbal communication skills & team management skills.

● Mentoring, motivating skills and Coaching skills

Desirable: If any desirable skills please add.

Qualifications:

● 2-3 years experience in BPO set-up and healthcare is mandated

● Excellent written and oral communication skills

● Excellent knowledge of MS Office and especially 'Excel

● Undergraduate/Graduate

● Willing to work on a night shift and can start immediately

● Strong organizational, planning and analytical skills.

● Basic arithmetic and statistical skills for analysis of data and generation of reports.

● Problem solving skills

Role

Team Leader

Timings

Night Shift (Permanent)

Industry

BPO

Work Mode

Work from office

Process

Voice

Functional Area

ITES / BPO / Customer Service

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