Technical Support Representative (TSR)
Gratitude IncTechnical Support Representative (TSR)
Job Description
Key Skills
0 candidate(s) have already applied for this Job. Apply now
Join our Technical Support team and help customers resolve internet, mobile, device, and software-related concerns. We’re looking for individuals who are eager to learn, have strong communication skills, and enjoy solving problems. Previous experience is not required.
Responsibilities
• Troubleshoot technical concerns.
• Guide customers through step-by-step solutions.
• Document customer interactions accurately.
• Escalate unresolved issues when necessary.
• Deliver excellent customer service.
Qualifications
• At least 18 years old.
• Senior High School (K-12) Graduate or higher.
• Good English communication skills.
• No experience required.
• Basic computer knowledge.
• Willing to work onsite and on rotating schedules.
Benefits
• Competitive compensation.
• Paid technical training.
• Career advancement opportunities.
• Incentives and allowances (account-dependent).
• Positive and collaborative workplace.
Start your journey in technical support today!
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
Get the Best Jobs
on your Fingertips
Similar Jobs
WNS ALABANG :- Account: ALM LBR
Gratitude Inc2 - 16 Year(s)
₱ 35 - ₱ 40K p.m
Manila, Philippines
1 - 4 Year(s)
₱ 15 - ₱ 30K p.m
Manila, Philippines
0 - 1 Year(s)
₱ 15 - ₱ 25K p.m
Manila, Philippines
1 - 3 Year(s)
₱ 25 - ₱ 35K p.m
Manila, Philippines
Customer Service Representative - Telco Account
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
CUSTOMER SERVICE REPRESENTATIVE
Gratitude Inc1 - 2 Year(s)
₱ 20 - ₱ 25K p.m
Manila, Philippines
Application Support Engineer | Google Kubernetes Engine
Gratitude Inc4 - 6 Year(s)
₱ 65 - ₱ 100K p.m
Manila, Philippines
CSR -Teleperformance McKinley
Gratitude Inc1 - 21 Year(s)
₱ 20 - ₱ 35K p.m
Manila, Philippines
QA Lead | USRN
Gratitude Inc2 - 5 Year(s)
Confidential
Manila, Philippines
USRN CLINICAL ANALYST | WORK AT HOME | QUEZON CITY
Gratitude Inc1 - 20 Year(s)
₱ 50 - ₱ 60K p.m
Manila, Philippines