Technical Support Representative (TSR)

Join our Technical Support team and help customers resolve internet, mobile, device, and software-related concerns. We’re looking for individuals who are eager to learn, have strong communication skills, and enjoy solving problems. Previous experience is not required.

Responsibilities

•⁠ ⁠Troubleshoot technical concerns.
•⁠ ⁠Guide customers through step-by-step solutions.
•⁠ ⁠Document customer interactions accurately.
•⁠ ⁠Escalate unresolved issues when necessary.
•⁠ ⁠Deliver excellent customer service.

Qualifications

•⁠ ⁠At least 18 years old.
•⁠ ⁠Senior High School (K-12) Graduate or higher.
•⁠ ⁠Good English communication skills.
•⁠ ⁠No experience required.
•⁠ ⁠Basic computer knowledge.
•⁠ ⁠Willing to work onsite and on rotating schedules.

Benefits

•⁠ ⁠Competitive compensation.
•⁠ ⁠Paid technical training.
•⁠ ⁠Career advancement opportunities.
•⁠ ⁠Incentives and allowances (account-dependent).
•⁠ ⁠Positive and collaborative workplace.

Start your journey in technical support today!