Technical Support Voice SQL
Gratitude IncTechnical Support Voice SQL
Job Description
Key Skills
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Qualification:
High School / Senior High School Graduate / College Graduate
Minimum 1 year overall work experience
Must have at least 1 year SQL experience
Candidates with IT-related educational background or technical support experience will be preferred
Good communication skills required
Must be willing to work onsite
Must be amenable to shifting / rotational schedule
Role Responsibilities:
Handle customer or client concerns related to SQL / technical support
Assist with basic troubleshooting and issue resolution
Analyze customer queries and provide accurate support
Document cases, updates, and resolutions properly
Coordinate with internal teams for escalations when needed
Maintain quality customer service and meet process targets
Preferred Profile:
CSR / TSR experience with SQL knowledge
Technical support background
Basic database understanding
Good English communication
Willing to process immediately
Role
Customer Service Executive
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Chat
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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