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GRATITUDE INC
APAC · AFRICA · U.S.A

Technical Writer - Davao

30 Views 1 day ago
Experience 3–5 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Davao
7 candidate(s) already applied

Job Description

Location: Hybrid — Taguig / Cebu / Clark Pampanga / Davao City (Multisite) | Experience: 3–5 Years | Salary: ₱52,000 – ₱73,000 package | Start Date: ASAP


JOB DESCRIPTION
We are hiring a Technical Writer to create clear, accurate, and user-friendly documentation for IT products and platforms. This role is ideal for a technical writing professional with IT documentation experience, API documentation expertise, and the ability to translate complex technical concepts into accessible content.

​
QUALIFICATIONS
Required:


Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field — required

3–5 years of experience in IT Technical Writing — required

Knowledge of API documentation tools — required

Knowledgeable of IT software used for technical writing — required

 

Desired:

Experience in the US healthcare industry

Experience documenting SaaS or cloud-based products

Familiarity with Agile/Scrum methodologies

Understanding of UX writing principles

Experience with knowledge management systems

 

Certifications (a plus):

Certified Professional Technical Communicator (CPTC)

ICAgile Certified Professional (ICP)
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KEY RESPONSIBILITIES

Create and maintain technical documentation for IT products and platforms

Develop API documentation for developers and technical users

Translate complex technical concepts into clear, user-friendly content

Collaborate with product, engineering, and UX teams to gather documentation requirements

Maintain documentation standards, style guides, and knowledge management systems

Review and update existing documentation to reflect product changes

Ensure documentation accuracy, consistency, and compliance with company standards

Support Agile/Scrum delivery with timely documentation deliverables

WHY JOIN US?
Salary: ₱52,000 – ₱73,000 package

Hybrid work setup — work-life balance

Multiple site options: Taguig, Cebu, Clark Pampanga, or Davao City

Career growth in technical writing and documentation

Exposure to SaaS, cloud, and healthcare technology

Dynamic and supportive team environment

Key Skills

3 Skills
Documentation Technical IT Support

Role Specifications

Role
Technical Writer
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Semi-Voice
Functional Area
IT Software/Hardware

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Jecinta Kariuki
Recruiter - Gratitude Inc
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