Gratitude Inc logo
GRATITUDE INC
APAC · AFRICA · U.S.A

Technical Writer

27 Views 1 day ago
Experience 3–5 Year(s)
₱
Salary ₱ 52 – 73K p.m
Location Manila (Taguig)
5 candidate(s) already applied

Job Description

Qualifications:

Required:

• Bachelor's degree in English, Technical Communication, Journalism, Computer Science, Information Technology, Engineering, or a related field. 

• 3-5 years of experience in IT Technical Writing.

• Knowledge of API documentation tools.

• Knowledgeable of IT software being used for technical writing.


Desired:

• Experience in the US healthcare industry.

• Experience documenting SaaS or cloud-based products. 

• Familiarity with Agile/Scrum methodologies. 

• Understanding of UX writing principles. 

• Experience with knowledge management systems.


Certifications are a plus:

• Certified Professional Technical Communicator (CPTC), ICAgile Certified Professional (ICP).


Recruitment Process:


• Validation

• Zwayam profile creation

• HR Interview

• Hiring Manager Interview

• Onboarding


Screening notes:


• Highest educational attainment:

• Years of experience in IT Technical Writing

• Years of experience in the US healthcare industry.

• How much is your last drawn salary?

• What are your salary expectations?

• Preferred work location (Taguig/ Cebu/ Pampanga/ Davao)

• Are you amenable to working on a hybrid setup with a shifting schedule?

• Can you start immediately once hired?

Key Skills

3 Skills
US Healthcare IT Technical Writing IT Software

Role Specifications

Role
Customer Service Executive -Technical
Timings
Flexible (Permanent)
Industry
BPO
Work Mode
Hybrid
Process
Voice
Functional Area
ITES / BPO / Customer Service

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About Company

Gratitude Inc
Employer

Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

Toheeb Akinwalee
Recruiter - Gratitude Inc
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