Telco CSR - Taguig Onsite - Up to 25K - TSR Exp Advantage

Telco CSR - Taguig Onsite - Up to 25K - TSR Exp Advantage

Company: Firstsource

Work Location: Taguig - Onsite

Work Setup: Onsite - Shifting Schedule

Industry: BPO / Telco

Employment Type: Full-Time

Salary: Up to PHP 25,000 Package

Overview:

Firstsource Taguig is hiring for Telco Customer Service Representatives. Earn up to PHP 25,000 package with 100 percent virtual hiring process. No Telco experience required, TSR background is an advantage.

Job Details:

Role: Telco CSR / Customer Service Representative

Location: Taguig - Onsite

Salary: Up to PHP 25,000 Package

Account: Telco Account

Work Setup: Onsite - Shifting Schedule

Hiring Process: 100 percent Virtual - Apply from home

Salary and Benefits:

- Up to PHP 25,000 monthly salary package

- HMO and comprehensive benefits

- Paid training program

- Clear career growth and promotion opportunities

- Supportive work environment

Key Responsibilities:

- Handle telco-related customer inquiries and concerns

- Provide excellent customer service and technical support

- Assist customers with account and service-related issues

- Ensure customer satisfaction and timely resolution

- Meet performance and quality metrics

Qualifications:

- At least Senior High School Graduate

- Telco / TSR experience is an advantage but not required

- Good English communication skills

- Willing to work onsite in Taguig

- Amenable to shifting schedule and can start ASAP

Recruitment Process - 100 percent Virtual:

Step 1: Initial Interview

Step 2: Online Assessment

Step 3: Final Interview