Telco CSR - Teleperformance Makati - Up to 27K
170 Views
10 hours ago
Experience
0–10 Year(s)
₱
Salary
₱ 22 – 27K
p.m
Location
NA
Be the first to apply for this job
Job Description
Telco CSR - Teleperformance Makati - Up to PHP 27K - Onsite*
*Company:* Teleperformance - Makati | *Location:* Makati City - Onsite (WFO) | *Account:* Telco Account | *Salary:* Up to PHP 27,000 Salary Package
*Setup:* Onsite, Shifting Schedule, Full-Time
*About the Company:*
Teleperformance Makati is urgently hiring for its Telco Account. Minimum 3 months BPO experience required.
*Job Description:*
We are hiring Customer Service Representatives for our Telco Account in Makati. We accept candidates with at least 3 months of BPO experience, voice or non-voice.
*Key Responsibilities:*
- Handle customer inquiries and provide accurate product and service information
- Resolve telco service issues and concerns efficiently
- Ensure customer satisfaction and deliver quality service
- Meet performance targets, KPIs, and quality metrics
- Document customer interactions accurately
*Qualifications:*
- High School Graduate (Old Curriculum) or Senior High School Graduate accepted
- At least 3 months BPO experience required, voice or non-voice accepted
- Good to excellent English communication skills
- Willing to work onsite in Makati City
- Amenable to shifting schedule including nights, weekends, and holidays
- Available to start ASAP
*Benefits:*
- Up to PHP 27,000 salary package
- HMO plus government-mandated benefits
- Paid training from Day 1
- Clear career growth and promotion opportunities
- Work with the world's largest BPO company
Key Skills
6 Skills
Call Center
Inbound BPO
BPO Voice Process
International Call Centre
BPO Operations
BPO call centre
Role Specifications
Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Similar Jobs
(ACTIVE) USRN Clinical Analyst | WAH
Gratitude Inc • 2 – 9 Year(s)
USRN
PHRN
Bedside experience
₱ 60 – 100K p.m
Manila, Philippines
Computer Information Systems Functional Support
Gratitude Inc • 4 – 7 Year(s)
functional testing
SAP Functional/Interface
SAP implementation/interface projects
₱ 30 – 50K p.m
Manila, Philippines
(URGENT) WFM Software Administrator 1 -NCLH| MOA
Gratitude Inc • 1 – 2 Year(s)
WFM tools
BPO Call center
WFM Software Administrator
Confidential
Manila, Philippines
CSR insurance Account -EXL pasay
Gratitude Inc • 2 – 19 Year(s)
BPO Voice Process
BPO Operations
voice account
₱ 40 – 45K p.m
Manila, Philippines
Talend Support Consultant/Developer – Mid-Level
Gratitude Inc • 3 – 5 Year(s)
Java
SQL
talend
Confidential
Manila, Philippines
About Company
Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.
Location
NA, kenya
Network
6+ Followers
Activity
500+ Posts
Interview Tips
Curated for this role
Giving the VNA round?
What are the most important skills you acquired as a Soft Skills/VNA trainer?
How would you handle an irate customer?
Mobile App
Get the Best Jobs
Right on your fingertips with instant alerts