Telco Voice CSR - ResultsCX Cebu City - 20K-25K Package

Telco Voice CSR - ResultsCX Cebu City - 20K-25K Package - 6 Months Exp Required

Company: ResultsCX

Location: Cebu City - Onsite

Industry: BPO / Telecommunications - Telco Voice Account

Setup: Onsite - Shifting Schedule

Employment Type: Full-Time

Salary: PHP 20,000 - 25,000 Package + Benefits

*About the Role:*

ResultsCX Cebu is hiring for Telco Voice Account! Earn up to PHP 25,000 package + HMO and benefits. Virtual interview process - apply from home and get hired ASAP!

*Salary Breakdown:*

- PHP 20,000 Package for candidates with 6 to 23 months BPO voice experience

- PHP 25,000 Package for candidates with 24 months and above BPO voice experience

*Job Responsibilities:*

- Handle telecommunications customer inquiries via voice channel

- Provide troubleshooting, billing and account support

- Resolve customer issues efficiently and professionally

- Maintain high customer satisfaction and quality scores

- Meet and exceed KPIs and performance targets

*Qualifications:*

- At least High School Graduate (Old Curriculum) or Senior High School Graduate

- Minimum 6 months BPO voice experience is required

- Strong English communication skills

- Willing to work onsite in Cebu City

- Can work on a shifting schedule and start ASAP

*Benefits & Perks:*

- HMO + Government benefits + Incentives

- Paid training from day one

- Career growth opportunities

- Virtual hiring process - Apply from home