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GRATITUDE INC
APAC · AFRICA · U.S.A

Teleperformance Toledo - CSR(Retail & Home Security)

233 Views 3 weeks ago
Experience 0–23 Year(s)
₱
Salary ₱ 15 – 17K p.m
Location NA
1 candidate(s) already applied

Job Description

*Teleperformance Toledo - Customer Service Representatives (Retail & Home Security) - Up to PHP 17,000*


*Company:* Teleperformance - Toledo Site

*Location:* Toledo City, Cebu - Onsite (WOSA - Work On Site Arrangement)

*Salary:* PHP 15,000 - PHP 17,000 per month

*Employment Type:* Fixed Term Employment | Full-time

*Industry:* BPO / Call Center


*About Us:*

Teleperformance is the worldwide leader in Customer Experience Management and the largest BPO company globally. Join our growing Toledo site for our Retail and Home Security campaigns.


*Open Positions:*


*1. Retail Account - Entry Level - PHP 15,000*

Job Type: Fixed Term Employment

- Handle customer inquiries for US Retail account

- Provide excellent customer service


Qualifications:

- At least High School Graduate (old curriculum) or Senior High School Graduate

- Excellent English communication skills

- Willing to work on a Work On Site Arrangement (WOSA) in Toledo

- No BPO experience required


*2. Home Security Account - No Experience Required - PHP 15,400*

- Assist customers with home security products and services

- Troubleshoot basic concerns


Qualifications:

- At least High School Graduate (old curriculum) or Senior High School Graduate

- With or without BPO experience - open to fresh graduates and first-timers

- Excellent English communication skills

- Willing to work on a Work On Site Arrangement (WOSA) in Toledo


*3. Retail Account - Experienced - PHP 17,000*

- Handle escalated customer concerns for Retail account

- Deliver high-quality customer experience


Qualifications:

- At least High School Graduate (old curriculum) or Senior High School Graduate

- At least 6 months of Call Center Experience (CCE)

- Excellent English communication skills

- Willing to work on a Work On Site Arrangement (WOSA) in Toledo


*Benefits:*

- HMO Coverage

- Paid Training

- Government-mandated benefits

- Career development and growth opportunities

- Competitive salary package


*How to Apply:*

Click Apply Now and submit your updated resume.

Key Skills

7 Skills
Call Center BPO Voice Process International Call Centre Call Centre skills BPO Call center Call centre voice BPO call centre

Role Specifications

Role
Account Manager
Timings
Rotational Shifts (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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