THAI BILINGUAL CSR LANGUAGE SPECIALIST - WORK FROM HOME]
Gratitude IncTHAI BILINGUAL CSR LANGUAGE SPECIALIST - WORK FROM HOME]
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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JOB TITLE: MULTILINGUAL LANGUAGE SPECIALIST - THAI [WORK FROM HOME]*
*Work Setup:* 100% Work From Home
*Work Schedule:* Shifting / Night Shift
*Location:* Philippines - WFH Nationwide
*Salary:* PHP 34,746 - PHP 110,027.33
*Bonus:* PHP 20,000 Sign-on Bonus + Incentives
*Start Date:* August 10, 2026
*Open Positions:* 34
*Hiring Status:* ASAP
*ABOUT THE ROLE*
We are looking for Multilingual Language Specialists - Thai to join our team. This is a work from home role where you will provide customer support to Thai-speaking customers via phone, chat, and email.
*QUALIFICATIONS*
- Open to candidates with or without BPO experience
- Fluent in Thai and able to speak fluently and spontaneously
- Working knowledge of English. Training and client systems are in English
- Able to understand complex and extended conversations including implied meanings
- Able to use Thai effectively in a professional environment
- Previous collections experience is highly preferred but not required
- Understanding of the Order-to-Cash process is highly preferred but not required
- Must have stable internet connection, quiet work area, and own equipment as per company requirements
- Must be able to work in the Philippines with a valid working visa
- Accepts Temporary Resident Visa for non-Filipino applicants residing in the Philippines
*KEY RESPONSIBILITIES*
- Handle inbound and outbound customer interactions professionally through phone, chat, email, or other support channels
- Provide customer support in English and Thai Language
- Assist customers with account-related inquiries, service requests, billing concerns, product information, and general support needs
- Resolve customer concerns efficiently while delivering a positive customer experience
- Communicate information clearly, accurately, and professionally across different cultures and customer backgrounds
- Document customer interactions accurately using company systems and tools
- Meet quality, productivity, attendance and customer satisfaction goals
- Build trust and customer loyalty through exceptional service and problem-solving
- Perform other duties as assigned to support business and operational needs
*BENEFITS*
- Company events
- Health Insurance
- Life Insurance
- Paid Training
- Work From Home Setup
- Promotion to Permanent employee
- PHP 20,000 Sign-on Bonus + Incentives
*HOW TO APPLY*
Send your updated resume and indicate your Thai language proficiency, current location, and expected salary.
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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