Gratitude Inc banner
Gratitude Inc logo

Trainer Very Urgent

Gratitude Inc
97 Views
6 days ago

Trainer Very Urgent

1-5 Year(s)
₱ 25 - ₱ 35K p.m
Manila (Alabang Muntinlupa City)
Manila (Alabang Muntinlupa City)

Job Description

Key Skills

Trainer/Training Experience (BPO) .Trainer

23 candidate(s) have already applied for this Job. Apply now


Account/Category/ Campaign: H&R Block Seasonal Account
Employment: Contractual until the end of Apri
Work location/Set up: On-Site in Sucat
Shift Schedule: Shifting Schedule


Job Description:
Training & Development Delivery work focuses on delivering/providing training for the general workforce and
targeted functional/technical areas including:
•Delivering training materials including presentation materials, training guides/manuals, course
evaluations, etc.
•Coordinating training schedule based on training requirements
•Positions on this level have comprehensive knowledge of the specific discipline or the broader area in
which the position operates.
•Executes specialized projects and activities and typically works according to set principles.
•Usually generates and initiates own workload and doesn’t need instructions or guidelines.
•Might supervise work of less experienced professionals, provide professional expertise and take
responsibility for the end-product.
•Positions at this level are expected to significantly improve the day-to-day activities/processes.
•Manages and oversee the implementation of short-term activities within the team.
•Decisions are of an operational nature within a defined scope.
•Positions on this level deliver their share of professional responsibilities focusing on professional
excellence.
•Typically manages a team of Individual Contributor co-workers.

Qualifications :
• 6 months to 1 year of Training Experience in the BPO Industry
• Minimum of 2 years’ experience in the BPO Industry
• Familiarity with adult learning principles, curriculum design, or training methodologies.
• Demonstrated proficiency in English communication (oral and written).
• Strong presentation, facilitation, and interpersonal skills.
• Ability to adapt training delivery to different learning styles and paces
• Experience in instructional design or Learning & Development is a plus.
• Proficiency in using learning management systems (LMS) and training tools

***Recruitment Process:***
***>Eligibility Check***
***>Quick Screening with CorpTA***
***>Demo Materials Preparation (to be sent via email)***
***>Final Interview and Demo Presentation with HM Virtually (Graveyard Schedule)***

Pre-Screening notes :
How many years of total BPO experience do you have?
How long have you been working as a Trainer in the BPO industry?
What type of training did you handle—Nesting, New Hire, Product, Process, or Refresher?
How many trainees do you typically handle per batch?
What training tools/LMS have you used?
Do you create or modify training materials?
How do you handle trainees with different learning styles or slower comprehension?
Are you willing to work onsite in Sucat and on a shifting schedule?
Are you comfortable with a contractual position until April 2027?
What is your expected basic salary?
Last drawn salary ?

Job Title: Trainer


Role

Process Trainer

Timings

Rotational Shifts (Contract To Hire)

Industry

BPO

Work Mode

Work from office

Functional Area

ITES / BPO / Customer Service

Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.

Recruiter profile

Tolulope Edun

Recruiter - Gratitude Inc

NA, nigeria

3+ Followers

500+ Posts

Interview Tips

  • Giving the VNA round?
  • What are the most important skills you acquired as a Soft Skills/VNA trainer?
  • How would you handle an irate customer?

Get the Best Jobs
on your Fingertips

Similar Jobs

Company logo

HR Service Now App

Gratitude Inc

5 - 10 Year(s)

HR Service Azure Devops HR operations

Confidential

Manila, Philippines

5 - 27 Year(s)

Python Cyber Security Powershell

₱ 70 - ₱ 150K p.m

Manila, Philippines

3 - 4 Year(s)

Devops Cloud Computing

₱ 65 - ₱ 100K p.m

Manila, Philippines

2 - 5 Year(s)

Data Analysis Quality Assurance/QA SQL

Confidential

Manila, Philippines

Company logo

Apigee Developer

Gratitude Inc

2 - 6 Year(s)

Analytical JavaScript Maven

Confidential

Manila, Philippines

4 - 5 Year(s)

Accounting Data Manipulation Language (DML) Journal Entries

₱ 50 - ₱ 65K p.m

Manila, Philippines

0 - 21 Year(s)

Cantonese Collections Process BPO Voice Process

₱ 80 - ₱ 87.15K p.m

Manila, Philippines

3 - 5 Year(s)

Wealth Management Supervisory Experience Quality auditing

Confidential

Manila, Philippines

1 - 14 Year(s)

Inbound BPO BPO Voice Process BPO Skills

₱ 60 - ₱ 85K p.m

Manila, Philippines

7 - 20 Year(s)

Troubleshooting Microsoft 365 Accelq cloud based testing platform for functional, Database and Api testing.

₱ 70 - ₱ 150K p.m

Manila, Philippines