Training Content Designer (Uber Account)

Training Content Designer (Uber Account)

Job Overview

• Work Setup: Work from Home (WFH)

• Location / Office Base: EDSA Greenfield

• Shift Schedule: Night Shift / Graveyard (GY)

• Compensation: Up to ₱80,000 (dependent on skills and experience)

• Eligibility Note: Former Teleperformance employees are strictly not eligible for rehire, directly or via a third party.

Job Description

As a Training Content Designer, you will focus on end-to-end instructional design, developing comprehensive training curricula and interactive learning materials across general and specialized functional areas.

Key Responsibilities:

• Needs Analysis & Strategy: Partner with Subject Matter Experts (SMEs) and business leaders to analyze employee learning needs and outline course content.

• Curriculum & Content Development: Design, storyboard, and independently create end-to-end e-learning modules, instructional videos, and training materials from concept to completion.

• Assessment & Facilitation: Plan and coordinate skills assessments; guide trainers and facilitate train-the-trainer sessions for new course launches.

• Metrics & Evaluation: Establish and track metrics to evaluate training program effectiveness and continuously improve learning outcomes.

• Vendor & Project Management: Manage end-to-end content delivery, including overseeing third-party vendors for content creation or training delivery when required.

Qualifications & Requirements

Non-Negotiable Requirements:

• Experience: Minimum of 1–2 years of relevant experience in Instructional Design / Training Content Development.

• Articulate Proficiency:

  • Articulate Storyline: Advanced proficiency with proven experience in handling complex builds (custom interactions, variables, triggers).

  • Articulate Rise: Ability to create visually engaging, high-level course designs.

• Portfolio (Mandatory): A valid portfolio link demonstrating end-to-end e-learning development, storyboards, or training videos. Profiles submitted without a portfolio link will not be reviewed.

• Graphic & Video Design: Hands-on experience with design tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or equivalent tools.

• Core Skills: Strong content writing skills and e-learning development expertise.

Nice-to-Have Skills:

• Experience using Synthesia or similar AI-powered video generation tools.

Recruitment Process

1. Validation

2. Corporate TA Screening

3. Hiring Team Interview & Skills Test