Training Content Designer (Uber Account)
Gratitude IncTraining Content Designer (Uber Account)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Training Content Designer (Uber Account)
Job Overview
Work Setup: Work from Home (WFH)
Location / Office Base: EDSA Greenfield
Shift Schedule: Night Shift / Graveyard (GY)
Compensation: Up to ₱80,000 (dependent on skills and experience)
Eligibility Note: Former Teleperformance employees are strictly not eligible for rehire, directly or via a third party.
Job Description
As a Training Content Designer, you will focus on end-to-end instructional design, developing comprehensive training curricula and interactive learning materials across general and specialized functional areas.
Key Responsibilities:
Needs Analysis & Strategy: Partner with Subject Matter Experts (SMEs) and business leaders to analyze employee learning needs and outline course content.
Curriculum & Content Development: Design, storyboard, and independently create end-to-end e-learning modules, instructional videos, and training materials from concept to completion.
Assessment & Facilitation: Plan and coordinate skills assessments; guide trainers and facilitate train-the-trainer sessions for new course launches.
Metrics & Evaluation: Establish and track metrics to evaluate training program effectiveness and continuously improve learning outcomes.
Vendor & Project Management: Manage end-to-end content delivery, including overseeing third-party vendors for content creation or training delivery when required.
Qualifications & Requirements
Non-Negotiable Requirements:
Experience: Minimum of 1–2 years of relevant experience in Instructional Design / Training Content Development.
Articulate Proficiency:
Articulate Storyline: Advanced proficiency with proven experience in handling complex builds (custom interactions, variables, triggers).
Articulate Rise: Ability to create visually engaging, high-level course designs.
Portfolio (Mandatory): A valid portfolio link demonstrating end-to-end e-learning development, storyboards, or training videos. Profiles submitted without a portfolio link will not be reviewed.
Graphic & Video Design: Hands-on experience with design tools such as Adobe Creative Suite (Photoshop, Illustrator, Premiere Pro, After Effects) or equivalent tools.
Core Skills: Strong content writing skills and e-learning development expertise.
Nice-to-Have Skills:
Experience using Synthesia or similar AI-powered video generation tools.
Recruitment Process
Validation
Corporate TA Screening
Hiring Team Interview & Skills Test
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Non-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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