Training Content Designer (WFH | Graveyard Shift)
Gratitude IncTraining Content Designer (WFH | Graveyard Shift)
(Base Location for WFH)
(Base Location for WFH)
Job Description
Key Skills
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Role Overview:
We are seeking a Training Content Designer to develop training curriculum and materials for the general workforce and targeted functional/technical areas. You will analyze employee learning needs, partner with subject matter experts, and create engaging e-learning modules.
Key Responsibilities:
Analyze employee learning needs and partner with SMEs and business management for course content.
Plan and coordinate skills assessments and training.
Provide instruction and guidance to trainers; facilitate training during new course introductions.
Develop and monitor metrics for evaluating training effectiveness.
Design computer-based training programs using Articulate 360.
Select and/or oversee vendors to develop training content or conduct training.
Qualifications:
At least 1 year of relevant experience – required.
Background in Articulate 360 – required.
Background in Instructional Design – required.
Knowledgeable in e-learning development – required.
Portfolio required – mandatory.
Role
Training Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from Home
Process
Semi-Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
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Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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