Training Manager
Gratitude IncTraining Manager
Job Description
Key Skills
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Job description :
Training & Development work includes developing training curriculum/materials,
selecting appropriate delivery mechanisms, delivering training, and monitoring training
effectiveness for the general workforce and for targeted discipline/technical areas:
Discipline/Technical Training
Discipline-specific professional and process/tool knowledge training (e.g.,
Finance function training on external accounting standards and internal financial
systems/control processes)
Discipline-specific competency training (e.g., Influence and Negotiation training
for Sales Representatives) Non-Technical Training
Training in general workplace standards, processes, and tools (e.g., Supervisor
Training, Employee Time Entry, Email, etc.)
Training in general skills and competencies (e.g., Verbal & Written
Communications, Time Management Skills, Basic Spreadsheet/Document
Creation skills, etc.)
Training on leadership and management development May develop training
curriculum/materials.
May select and/or oversee vendors to develop training content or conduct
training.
Experienced Specialist in one specialized discipline as well as having a thorough
understanding of related disciplines. Will most often be a driving force behind the
development of new solutions for programs, complex projects, processes or activities.
Serves as final decision/opinion maker in the area, coaches, mentors and trains others
in the area of expertise.
Ensures the implementation of short to medium term activities within the business area
OR support sub-function in the context of the strategy for the department. Ensures
appropriate policies, processes & standards are developed and implemented to support
short to medium term tactical direction. Leads a team of Specialists, sometimes with
several hierarchical levels, with full employee lifecycle responsibility.
Role
Head/Vice President/General Manager-BD
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Functional Area
Top Management
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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