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GRATITUDE INC
APAC · AFRICA · U.S.A

Training Manager - AML / Regulatory Compliance - Taguig Onsite

298 Views 2 weeks ago
Experience 3–5 Year(s)
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Salary Confidential
Location NA
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Job Description

Training Manager - AML / Regulatory Compliance - Taguig Onsite - Weekends Off


Company: Confidential - Banking Industry

Location: Taguig City - Onsite (WFO)

Industry: Banking / Training & Development / Regulatory Compliance

Setup: Onsite / Night Shift - Weekends Off

Employment Type: Full-Time


*About the Role:*

We are hiring a Capability Development Manager / Training Manager specializing in AML and Transaction Monitoring for our banking client in Taguig. Lead training operations for global clients and be the bridge between business stakeholders, CD team, and clients.


*Job Responsibilities:*

- Lead and manage the training team at the assigned location

- Establish framework for coaching, training, mentoring and building domain expertise

- Ensure trainers' facilitation, technical, domain and compliance skills are up to date

- Manage day-to-day training operations, administration, and reporting

- Lead and drive weekly, monthly and quarterly business reviews for training

- Handle knowledge capture, knowledge transfer and ensure calibration across clients

- Assess training needs in consultation with departmental heads

- Create plans to meet training and development needs, manage delivery and measurement

- Monitor, measure and report on employees' training achievements

- Interact with training vendors, clients and stakeholders

- Support Operations team in improving performance, motivation and teamwork

- Ensure training content and talent framework is set for new businesses

- Support Mobilization Leads and Solution Architects as needed


*Qualifications:*

- 7 to 8 years of relevant experience in Training and Development

- 5+ years of supervisory / people management experience

- Strong background in Regulatory Compliance - AML or Transaction Monitoring is required

- Advanced analytical skills in assessing concepts and alternatives

- Excellent stakeholder management and leadership skills

- Amenable to onsite setup in Taguig and night shift, weekends off

Key Skills

5 Skills
SME Sales Wealth Management Supervisory Experience QA experience banking, financial services, or wealth management.

Role Specifications

Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service

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Gratitude Inc
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Gratitude Inc is a global company with presence across APAC, Africa, and USA. We are known for our people, innovation and customer focused approach.

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