Training Manager - AML / Regulatory Compliance - Taguig Onsite
Job Description
Key Skills
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Training Manager - AML / Regulatory Compliance - Taguig Onsite - Weekends Off
Company: Confidential - Banking Industry
Location: Taguig City - Onsite (WFO)
Industry: Banking / Training & Development / Regulatory Compliance
Setup: Onsite / Night Shift - Weekends Off
Employment Type: Full-Time
*About the Role:*
We are hiring a Capability Development Manager / Training Manager specializing in AML and Transaction Monitoring for our banking client in Taguig. Lead training operations for global clients and be the bridge between business stakeholders, CD team, and clients.
*Job Responsibilities:*
- Lead and manage the training team at the assigned location
- Establish framework for coaching, training, mentoring and building domain expertise
- Ensure trainers' facilitation, technical, domain and compliance skills are up to date
- Manage day-to-day training operations, administration, and reporting
- Lead and drive weekly, monthly and quarterly business reviews for training
- Handle knowledge capture, knowledge transfer and ensure calibration across clients
- Assess training needs in consultation with departmental heads
- Create plans to meet training and development needs, manage delivery and measurement
- Monitor, measure and report on employees' training achievements
- Interact with training vendors, clients and stakeholders
- Support Operations team in improving performance, motivation and teamwork
- Ensure training content and talent framework is set for new businesses
- Support Mobilization Leads and Solution Architects as needed
*Qualifications:*
- 7 to 8 years of relevant experience in Training and Development
- 5+ years of supervisory / people management experience
- Strong background in Regulatory Compliance - AML or Transaction Monitoring is required
- Advanced analytical skills in assessing concepts and alternatives
- Excellent stakeholder management and leadership skills
- Amenable to onsite setup in Taguig and night shift, weekends off
Role
Account Manager
Timings
Night Shift (Permanent)
Industry
BPO
Work Mode
Work from office
Process
Voice
Functional Area
ITES / BPO / Customer Service
Note: Myglit doesn't charge any money from candidates. If you have been asked to pay money to get this job then report to us immediately at support@myglit.com.
Interview Tips
- Giving the VNA round?
- What are the most important skills you acquired as a Soft Skills/VNA trainer?
- How would you handle an irate customer?
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